At ShoppingDolls, we are dedicated to delivering your order as quickly and efficiently as possible. Below, you’ll find shipping information by region, including delivery methods, tax coverage, and available upgrade options.
📦 United States
Orders are typically shipped via air from China to a U.S. airport. After customs clearance, a local courier like FedEx, UPS, or DHL will handle the final delivery directly to your doorstep.
📦 Canada & United Kingdom
For Canada and the United Kingdom, orders are shipped directly from our factory to your address using express delivery services. The listed prices already cover both freight and taxes.
We also offer expedited shipping to the U.S. and Canada for an additional fee.
📦 European Union & Australia
We offer two shipping methods for the EU and Australia. Unless otherwise specified during checkout, we will use the default method, which strikes a balance between speed and cost-effectiveness.
📦 Mexico
By default, parcels are shipped via sea freight. Please note that Mexico’s import policies change frequently, so we advise you to contact us for the latest shipping rates and taxes.
Express shipping is available for an additional cost. For express shipments, the recipient is responsible for any applicable taxes, as our prices only cover freight costs.
📦 Other Regions with Tax-Inclusive Shipping
For the following regions, the listed price includes both shipping and duties. ShoppingDolls will manage customs clearance on your behalf:
- Belarus
- Croatia
- Finland
- Hong Kong
- Japan
- Russia
- Singapore
- Taiwan
- Thailand
- Ukraine (By sea)
- Vietnam
🌐 Regions with Free Shipping (Customer Assists with Customs)
We offer free shipping to the following regions, but customers will be required to assist with customs clearance and pay any import taxes:
- Chile (28% import tax)
- Mexico (Air Shipping)
- Moldova
- New Zealand
- Puerto Rico (Tax-Free)
- Romania
- Switzerland
- Baleares (Spain)
🚚 Regions with Additional Shipping Costs
Certain regions require additional shipping fees, and customers will be responsible for their own import taxes:
- Norway: As Norway is not part of the EU, extra freight charges apply, and customers must cover import duties.
- Ukraine (Air Shipping): Due to the ongoing conflict, air shipping costs are significantly higher. Customers will need to pay additional fees for air shipments.
- Small Islands: Only express shipping is available with additional costs:
- Cayman Islands – $300 extra
- Canary Islands – $300 extra
Need Help?
If you are in a region not listed above, or if you have questions regarding shipping to your location, please contact us at support@shoppingdolls.com for further assistance.
